Slow Wi-Fi. A laptop that takes ten minutes to wake up. A printer that's simply chosen violence. Whatever it is, I'll fix it at your home, explain what happened in plain English, and won't make you feel silly for asking.
No call-out fee in the local area. Under 15 minutes to fix? No charge at all.
All prices include VAT. Anything not on the list, you'll get the price before I start — agreed up front, no surprises.
£59
Most single issues, sorted at your home.
£69
Cleanup, updates, malware scan, startup optimisation and a backup check.
£99
Set up properly, accounts and files moved across, secured.
£99
Coverage check, configuration optimised, dead spots remedied. Any hardware is extra — quoted before you commit.
£109
Removal, accounts secured, MFA set up — and a judgement-free chat about what happened.
£39
For anything that doesn't need a visit.
Need longer? Extra time beyond a package is £25 per 30 minutes — agreed before the clock runs.
Optional “Home Care” plan — £59 a year
And if I fix your problem in under 15 minutes, there's no charge at all.
The person who set up your tech is the person who answers when it breaks.
A lot of my home customers tell me the same thing: they put off calling anyone because they expected to be baffled or upsold. That's not how this works. I'll show you what I'm doing, tell you what it costs before I do it, and if the honest answer is "don't spend money on this," that's the answer you'll get.
Answers to the questions I get asked most. See all guides.
Fake BT, Amazon or Microsoft call? Pop-up telling you to ring a number? What to do in the first hour, who to call, and how to lock things down again.
Read the guide →Slow, dead battery, won't update? A simple rule of thumb for repair vs replace, the cheap fixes worth doing, and when to stop spending money on it.
Read the guide →Windows 10 support has ended, but home PCs can still get security updates until October 2027. How to check you're covered, and what to do next.
Read the guide →In your own words — "the internet's gone weird" is a perfectly good description.
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